Customer Service & Support

Ready to assist you!

We are ready to assist you.

Customer Service, Sales Consultation, and Technical Support.

Push Button Care provides sales consultation support, customer service, and technical support from our headquarters in Milpitas, California. We keep 24/7 medical monitoring separate from our day to day business operations to ensure that all calls are rapidly responded to.

Our 24/7 USA-based emergency call center is always online. Business offices are closed for the following holidays: New Year’s Day, Thanksgiving Day, and Christmas Day (recognized).


Business Office Hours:

Sales & Consultations: Mon-Fri 9:00am-6:00pm Pacific Time and Sat-Sun 8:00am – 12:00pm, 12:30pm – 4:30pm Pacific Time.

Customer Support: Mon-Fri 9:00am-6:00pm Pacific Time and Sat-Sun 8:00am – 12:00pm, 12:30pm – 4:30pm Pacific Time.

Billing: Mon-Fri 9:00am-5:00pm Pacific Time.


If you are an existing customer and need support, please contact us at 1-833-388-8777 and ask for the care team. For sales inquiries please submit your request here.

If you have a medical emergency, please push your help button and a professionally-trained operator will be on the line.

Health & Wellness Center

Keep up to date with Push Button Care. Ideas for Health & Wellness

Push Button Care delivers frequent updates with the goal of educating the public on fall prevention, medical alert systems, health monitoring, wellness for older adults to empower seniors to age in place with independence in their home and community.